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Privacy Policy

Privacy Policy

The Matelas 911 website is owned by MATELAS 911, which acts as the data controller of your personal information.

We have adopted this privacy policy to explain how we process the information collected on the Matelas 911 website, as well as the reasons why certain personal data must be collected. Please read this privacy policy carefully before using the Matelas 911 website.

We take your privacy and the security of your personal data very seriously.

Personal Information We Collect

When you visit the Matelas 911 website, we automatically collect certain information about your device, such as:

  • Web browser type

  • IP address

  • Time zone

  • Some cookies installed on your device

Additionally, as you browse the site, we collect information about the pages or products you view, the websites or search terms that referred you to our site, and your general interactions with the site. We call this “device information.”

Furthermore, we may collect personal data you provide directly to us (including your name, address, payment information, etc.) through a form or order, in order to fulfill our contractual obligations to you.

Why Do We Process Your Data?

Data security is our top priority. We only process data strictly necessary for the proper functioning of the website.

Automatically collected information is used solely to identify potential abuse cases and to produce anonymous usage statistics. This data does not identify any specific user.

You can visit our site without revealing your identity. However, to access certain features (contact forms, newsletter subscriptions, service requests), you may be asked to provide personal information such as:

  • First name

  • Last name

  • Email address

  • Phone number

  • City of residence

  • Name of your company or organization

You always have the choice not to provide certain data, but this may limit your access to some site features. For example, you won’t be able to receive our newsletter or contact us directly.

If you have questions about required data, you can write to us at Info@Matelas911.com.

Your Rights

If you reside in Canada, you have the following rights regarding your personal data:

  • Right to information

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right not to be subject to decisions based solely on automated processing, including profiling

To exercise your rights, please contact us at the address below.

Additionally, if you are a canadien resident, please note that we process your data:

  • To perform a contract (e.g., an order placed via the site)

  • Or to pursue our legitimate business interests

Please note your data may be transferred outside Canada, including to the United States.

Links to Other Sites

Our site may contain links to other websites we do not control. We are not responsible for their privacy policies. We recommend reading the privacy policies of each site you visit, especially if it collects personal data.

Information Security

We store the information you provide on secure servers protected against unauthorized access. Administrative, technical, and physical security measures are in place to prevent loss, misuse, or alteration of personal data.

However, no data transmission over the Internet or wireless network can be guaranteed 100% secure.

Legal Disclosure

We may disclose any information collected if required by law (e.g., court order) or if we believe in good faith it is necessary to:

  • Protect our rights

  • Ensure your safety or that of others

  • Prevent fraud

  • Respond to requests from government authorities

Contact Information

For any questions regarding this privacy policy or to exercise your rights, please write to us at:

📧 Info@Matelas911.com